Privacy Policy

This App is intended exclusively for parents and guardians of students enrolled in schools affiliated with Silver Oaks Educational Society. It allows parents to monitor their child's academic progress, attendance, homework, and communicate with the school.

We collect the following information to provide the App's functionality:

• Phone number — used for parent login and identity verification via OTP.
• Name and profile — your name as registered with the school.
• Child's academic data — attendance records, homework assignments, marks, exam schedules, and report cards related to your child.
• Communication data — messages and concerns submitted to teachers or school administration through the App.
• Transport data — bus route and live location data for your child's assigned school transport.
• Notifications data — device push notification token used to deliver school alerts and updates.
• Device information — basic device identifiers used for session management and push notifications.

We use the information collected solely for the following purposes:

• To authenticate you and maintain your session securely.
• To display your child's academic records, attendance, homework, and school updates.
• To allow you to communicate with teachers and school administration.
• To send push notifications about school events, attendance alerts, homework, and circulars.
• To provide real-time bus tracking for your child's safety.
• To enable you to apply for leave on behalf of your child.

All data is stored on secure servers hosted in India. We implement industry-standard security measures including HTTPS encryption for all data in transit, JWT-based authentication with short-lived tokens, and role-based access controls ensuring you can only access data related to your own children.

Access tokens are stored securely on your device using AsyncStorage and are never shared with third parties.

We do not sell, trade, or transfer your personal information to any third parties. Data is shared only within your school's authorised administration and is accessible only to staff with appropriate role permissions relevant to your child's class and school.

We use Firebase Cloud Messaging (FCM) by Google solely for the purpose of delivering push notifications to your device. No personal data is shared with Firebase beyond what is required for notification delivery.

Your data is retained for as long as your child is enrolled at a school using the School Insights platform. Upon unenrollment or account deletion request, your personal account data will be removed. Academic records related to your child are retained as required by the school administration and applicable educational regulations.

You have the right to:

• Request access to the personal data we hold about you and your child.
• Request correction of inaccurate personal data.
• Request deletion of your personal account data, subject to institutional record-keeping requirements.
• Opt out of push notifications at any time through your device settings.

To exercise any of these rights, contact us at the email address below.

This App is operated by parents or guardians on behalf of their children. We do not collect personal data directly from children. All data related to students is accessed by their registered parent or guardian through their verified account. We comply with applicable laws regarding the protection of minors' data.

When you use this App on an iOS device, the following Apple platform guidelines apply:

• We do not use any Apple advertising identifiers (IDFA).
• We do not track you across apps or websites owned by other companies.
• Push notifications are delivered via Apple Push Notification service (APNs). Your device token is used solely for delivering school-related notifications and is not used for advertising.
• The App does not use HealthKit, HomeKit, or any other sensitive Apple frameworks.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the App after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: